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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dwight Williams

Dwight Williams

July 12, 2024

5  out of  5
rating by Dwight Williams
"Great service. Polite and patient"
We responded:
"Thank you so much, Dwight! Your feedback made our day! We appreciate you and have very much enjoyed serving you over the years! "
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Kenneth Chambers

April 9, 2024

5  out of  5
rating by Kenneth Chambers
"Best insurance agency in the business! Meets all of my needs and more!"
We responded:
"Ken, Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and feedback. It is rewarding to know that we were able to meet your expectations and provide a great experience. We are committed to delivering excellent customer service. Please contact us whenever we can be of service. Thank you again for your support!"
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Betty Johnston

December 1, 2023

5  out of  5
rating by Betty Johnston
"I am very please with T K Smith staff for being very profession in handling any situation that you may have. They are very friendly and make sure you understand whatever problem that come. They will call you back and followup immediate."
We responded:
"Thank you so much, Ms.Betty! We are always happy to help so let us know when we can assist. We appreciate you! "
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Tim Gillespie

May 30, 2023

5  out of  5
rating by Tim Gillespie
"Great place"
We responded:
"Thank you, Tim!! We’ve enjoyed serving your family all these years! "
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Frederick Thompson

May 29, 2023

4  out of  5
rating by Frederick Thompson
"People are nice and they are very helpful"
We responded:
"Thank you so much, Frederick! We appreciate you! Have a wonderful holiday "
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Leonard Kuria

January 25, 2023

5  out of  5
rating by Leonard Kuria
"This is the best insurance agent I have met so far. Their coverage is great and they make sure that you understand every detail in the declaration policy."
We responded:
"Thank you, Leonard!! We love working with you and appreciate you and your family!"
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Wesley Carter

March 12, 2022

5  out of  5
rating by Wesley Carter
"The staff has always been there with pleasure I recommend this agency."
We responded:
"Thank you, Wesley! It’s a pleasure to work with you!"
Profile photo of Tim Gillespie

Tim Gillespie

January 31, 2022

5  out of  5
rating by Tim Gillespie
"awesome place"
We responded:
"Thank you, Tim for being such a great customer for so long! We appreciate you!"
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G White

August 28, 2021

5  out of  5
rating by G White
"TK and her team are great!"
We responded:
"Thank you so much! Let us know whenever we can assist you."
Profile photo of Gabriel T. (Quiet.Millionaire)

Gabriel T. (Quiet.Millionaire)

June 26, 2021

5  out of  5
rating by Gabriel T. (Quiet.Millionaire)
"This agency reminds of you of why it is important to have an agent. Highly recommend using their expertise"
We responded:
"Thank you so much, Gabriel! We appreciate you!"
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Ms. Steen

June 18, 2021

5  out of  5
rating by Ms. Steen
"Tk and her whole team have been here for me and my fam for years!! I'm a semi difficult customer😁. But they always come thru!!"
We responded:
"Hi Candy! We are always here to help!! You are not difficult- We appreciate you!"
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Carla Jackson

June 28, 2020

5  out of  5
rating by Carla Jackson
"Great service and very knowledgeable staff."
We responded:
"Thank you, Carla!! We miss seeing you!"
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Adrian Paige

January 10, 2020

5  out of  5
rating by Adrian Paige
"Very professional experience"
We responded:
"Thank you for being such a loyal customer for so many years, Adrian! We appreciate you!!"
Profile photo of Laura Lucas

Laura Lucas

July 30, 2019

5  out of  5
rating by Laura Lucas
"I have been with TK Smith with State Farm for years now. This office is so efficient and always helps me immediately with any and all requests! Purchased a new vehicle recently. Literally 10 minutes on the phone. Coverage emailed to me. Sold my old vehicle. 2 minutes on the phone to take the vehicle off the policy. I appreciate them so much and recommend them to anyone that will listen! =)"
We responded:
"Thank you so much, Laura! It’s important to us to give the best service possible so call anytime we can help. We appreciate you!"
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Jeffery Worford

June 21, 2019

5  out of  5
rating by Jeffery Worford
"I have been with TK Smith for years! Her agency and staff are always great to work with. They are very knowledgable, professional, and exhibit great customer service every time I call. I have all my policies including vehicles, home, and business here and will continue to use them."
We responded:
"Jeffery, thank you so much. We appreciate you and look forward to serving you for years to come!"
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Ben S

April 17, 2019

5  out of  5
rating by Ben S
"Mary established my renter's insurance plan on the same day I received an online quote. She answered all of my questions and responded very quickly! Very easy for first-time insurance purchase."
We responded:
"Thanks, Ben! We're here to help with all your insurance needs so let us know if we can be of further assistance."
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Theophilus Smith

January 29, 2018

5  out of  5
rating by Theophilus Smith
"Excellent customer service!! T.K. and her Staff are very knowledgeable, extremely friendly, and the customer always comes first with this State Farm Insurance Agent."
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Tj Nguyen

November 4, 2017

5  out of  5
rating by Tj Nguyen
"Absolutely amazing service. Very personable"
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Rochelle Rosenberg

November 3, 2017

5  out of  5
rating by Rochelle Rosenberg
"Best agent I could ever have! Very personable. Really take the time to make sure your insurance needs are taken care of!"
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Ryker Brown

November 3, 2017

5  out of  5
rating by Ryker Brown
"My agent Steffani Wilson is the best! She always gives me top customer service and goes above and beyond for her clients! I highly highly recommend her! I wouldn’t do business with anyone else"
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Lauren Gordon

November 3, 2017

5  out of  5
rating by Lauren Gordon
"TK and her staff are very knowledgeable. I had a very pleasant experience and I will continue to do business here. I would recommend this agency for all your financial and insurance needs."
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Chester Jackson

November 3, 2017

5  out of  5
rating by Chester Jackson
"Professional and knowledge Staff. Great customer service Always respond promptly to their customers concerns and issues."
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JackKnife Productions Music Label

November 3, 2017

5  out of  5
rating by JackKnife Productions Music Label
"Great staff and location!!"
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Moses Sankey

November 3, 2017

5  out of  5
rating by Moses Sankey
"TK and her staff made me feel welcome"
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Brittani Stapleton

May 8, 2017

5  out of  5
rating by Brittani Stapleton
"TK is an awesome Agent with a great team!"